Metland Seva Seminyak - Formerly Horison Ultima Seminyak

Frequently asked questions

• Dining & Food
  • What are the breakfast options at ManiManika Restaurant?

    Dining at the Horison involves a blend of Western and Asian cuisines featuring local herbs. Breakfast includes:

    • Service Format: A comprehensive buffet with live cooking stations and à la carte selections.
    • Operating Hours: Served daily from 6:30 am to 10:30 am.
    • Pricing: Available for an additional charge of 150,000 IDR per person if not included in the room rate.
    • Dietary Options: The menu provides Vegan and Gluten-free alternatives upon request.

    NOTICE: Reservations for large groups are required at ManiManika Restaurant to ensure seating availability.
• Rooms & Accommodation
  • Does Metland Seva Seminyak - Formerly Horison Ultima Seminyak offer family suites?

    The property features specialized family suites designed for comfort and togetherness. These accommodations include:

    • Configuration: A master bedroom with one king bed and a separate deluxe room with two single beds.
    • Privacy: Rooms are separated by a spacious living room and include individual flat-screen TVs.
    • Extra Beds: Rollaway beds are available for 450,000 IDR per night, subject to availability.

    NOTICE: A maximum of one extra bed is permitted per suite to comply with safety regulations.
  • What in-room amenities are provided for guest comfort?

    Every room at Metland Seva Seminyak - Formerly Horison Ultima Seminyak is equipped with modern features. Guests can expect:

    • Refreshments: A stocked minibar, electric kettle, and complimentary mineral water replenished daily.
    • Technology: High-definition flat-screen TVs with satellite channels and high-speed Wi-Fi.
    • Views: Most rooms feature a standing balcony offering direct views of the central pool area.

    NOTICE: All indoor guest rooms are strictly non-smoking to maintain air quality.
• Location & Transport
  • How close is the hotel to major Seminyak beaches and galleries?

    The hotel is situated in the heart of the most happening area of Seminyak. Key landmarks include:

    • Beaches: Double Six Beach (0.5 km / 5-min walk) and Seminyak Beach (1 km).
    • Art & Culture: Nacivet Art Gallery (0.5 km) and Nyaman Gallery (1 km).
    • Shopping: The Jalan Legian district is within 2 km of the property.

    NOTICE: Guests should use the designated crosswalks when walking toward Double Six Beach for safety.
  • What public transport and airport transfer options are available?

    Transport links are accessible for exploring the wider Bali region. Transit options include:

    • Airport Shuttle: Private transfers to Ngurah Rai International Airport (5 km away) take approximately 15-30 minutes for a fee.
    • Bus Stations: Halte Seminyak is a 17-minute walk, while Ramada Bali Sunset Road (Line 4) is a 25-minute walk.
    • Local Transit: Taxis to the Kuta nightlife district take roughly 15 minutes.

    NOTICE: Airport shuttle services must be booked at least 24 hours in advance through the concierge.
• Wellness & Leisure
  • What features are included in the rooftop pool and jacuzzi area?

    The rooftop Sky Lounge serves as an exclusive platform for relaxation. Facilities provided are:

    • Pool Type: A seasonal outdoor pool with panoramic views of the Seminyak skyline.
    • Jacuzzi: A dedicated rooftop jacuzzi open for sunset viewing sessions.
    • Amenities: Complimentary beach towels, sun loungers, and umbrellas are provided at the poolside.

    NOTICE: The rooftop pool area operates daily from 8:00 am until 8:00 pm.
  • Are there on-site spa and massage treatments?

    The Horison provides dedicated wellness services through its on-site spa centre. Available treatments include:

    • Massage Variety: Professional back, head, and full-body massages.
    • Specialty Services: Traditional Balinese wellness therapies and skin treatments.
    • Environment: A tranquil spa and wellness centre featuring private treatment rooms and walk-in showers.

    NOTICE: Spa treatments are restricted to guests aged 16 and older unless accompanied by an adult.
• Check-in, Check-out & Policies
  • What are the standard check-in and check-out procedures?

    The hotel maintains a 24-hour reception to assist with arrivals and departures. Standard timings are:

    • Check-in: Starts from 2:00 pm; valid government-issued photo ID and credit card are required.
    • Check-out: Must be completed by 12:00 pm to avoid additional fees.
    • Luggage: Secure complimentary luggage storage is available for guests arriving early or departing late.

    NOTICE: Early check-in or late check-out is subject to room availability and a 50% daily rate surcharge.
  • What is the policy regarding security deposits and payments?

    Financial transactions at the property are handled with secure protocols. Payment details include:

    • Accepted Methods: Visa, MasterCard, and American Express are accepted for all charges.
    • Security Deposit: A mandatory incidental deposit is collected upon check-in, refundable at departure.
    • Currency: All on-site transactions are processed in Indonesian Rupiah (IDR).

    NOTICE: Cash deposits are accepted but must be settled in the local currency (IDR).
• Facilities & Business
  • What business facilities and Wi-Fi speeds are available?

    The property supports professional needs with dedicated corporate infrastructure. Business amenities include:

    • Wi-Fi: Complimentary high-speed fiber Wi-Fi accessible throughout all public areas and guest rooms.
    • Business Centre: Equipped with printing, photocopying, and desktop computer stations.
    • Events: Meeting rooms and the Sky Lounge can host functions for up to 100 people.

    NOTICE: Technical assistance for audio-visual equipment in meeting rooms is available upon request.
• Family & Children
  • Are there specific amenities for families with young children?

    Metland Seva Seminyak - Formerly Horison Ultima Seminyak provides a family-friendly environment. Children's features include:

    • Cribs: Complimentary baby cots/cribs are available for infants under 2 years old.
    • Dining: High chairs and kid-friendly meal options are provided at ManiManika Restaurant.
    • Laundry: Guests receive two complimentary pieces of laundry daily to assist with family needs.

    NOTICE: Pets are not allowed on the property, with the exception of certified service animals.
• Nearby Attractions
  • What cultural activities can guests experience at the hotel?

    The Horison offers immersive Balinese experiences to enhance the guest stay. Cultural highlights include:

    • Photography: A complimentary photo session in traditional Balinese costume for all guests.
    • Lessons: Weekly Balinese dance classes and live music performances featuring the Rindik.
    • Souvenirs: Guests receive a complimentary souvenir of Balinese indigenous script.

    NOTICE: Traditional dance lessons are scheduled seasonally; please check the weekly calendar at the lobby.
  • Is there a private beach club for hotel guests?

    Guests enjoy convenient access to coastal facilities near Double Six Beach. Benefits include:

    • Distance: Located just a 5-minute walk from the hotel entrance.
    • Access: Free entry to a beach club area featuring dedicated branded lounge chairs.
    • Happy Hour: Daily Buy 1 Get 1 Free cocktails are served from 2:00 pm to 8:00 pm.

    NOTICE: Beach club lounge chairs are provided on a first-come, first-served basis due to limited supply.